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Your privacy is our priority

Caji Privacy Policy — Our commitment to data protection

Your personal information on the Caji platform is completely secure. We transparently explain what data we collect, how we use it, and what steps we take to protect your privacy.

Last updated: January 2026
SSL encryption

All your information is protected by 256-bit SSL encryption. No third party can access your data under any circumstances.

No sale of information

Caji never sells your personal information to third parties. Your privacy is our highest priority.

Your control

You can view, modify, or delete your information at any time. You have complete control over your data.

Secure storage

Your data is stored on internationally standard secure servers. Regular security audits are conducted.

Cookie transparency

We clearly explain what cookies we use and why. You can modify your cookie settings if you wish.

International standards

Caji's privacy policy is drafted in compliance with international data protection regulations. Your rights are equally protected everywhere.

Content

This privacy policy applies to all services on the Caji platform. By using our services, you are considered to have consented to this policy.

1. Introduction

Caji is an internationally standard online gaming platform that prioritizes user privacy. This privacy policy details what information Caji collects, how it is used, and what measures we take to protect your personal data.

We believe transparency and trustworthiness are the foundation of a successful gaming platform. That's why we're fully transparent about how every piece of your information is handled at Caji. This policy is drafted in alignment with international data protection regulations.

By registering or using any of our services on Caji, you accept the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you do not use our services.

2. What Information We Collect

To provide services on the Caji platform, we need to collect certain information. We collect only the data necessary to operate our services safely and effectively.

Type of information Example Reason for collection
Identity-related Name, date of birth, national identity card Complete age verification and KYC
Contact information Email, phone number, address Account management and notifications
Financial information Payment method, transaction history Deposit and withdrawal process
Technical information IP address, device information, browser type Ensuring security and preventing fraud
Usage information Game history, login times, betting information Service improvement and responsible gaming
Cookies and tracking Session cookies, performance data User experience improvement

We never collect sensitive personal information without your consent. Special categories of data (such as health information) are collected only when necessary for our responsible gaming program and with your explicit consent.

3. How Your Information Is Used

Caji uses collected information only for specified and lawful purposes. Your data is never used for unnecessary or unauthorized purposes.

  • Your information is used to create, verify, and manage your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer service and resolve your complaints.
  • To prevent fraud, money laundering, and other illegal activities.
  • To fulfill legal obligations and report to regulatory bodies.
  • To personalize and improve the platform experience.
  • To operate responsible gaming programs and ensure your safety.
  • With your consent, to send promotional offers and updates.

Caji never sells your information to third parties for advertising purposes.

4. When Your Information Is Shared

Caji shares your information with third parties only in limited circumstances outlined below. In each case, we ensure that recipients also comply with appropriate security measures.

  • Payment provider: Necessary information is shared with payment gateways or mobile banking services to process transactions.
  • Identity verification service: For KYC and AML compliance, information is shared with licensed verification services.
  • Legal authorities: Information may be disclosed if required by law enforcement or regulatory authority requests.
  • Technology partner: Hosting, cloud, and security service providers have limited access to information for platform operation.
  • Game provider: Minimal information is shared with licensed game providers to operate live casino and other games.

Beyond the fields above, Caji does not share any of your personal information with third parties. All third parties must comply with Caji's privacy standards.

5. Data Security Measures

Caji adheres to industry-leading security standards to protect your privacy. Our security measures are regularly tested and verified by independent third parties.

  • All data transmission is secured with 256-bit SSL/TLS encryption.
  • Financial information and passwords are stored in encrypted form.
  • Two-factor authentication (2FA) is available.
  • Real-time monitoring systems are active to detect suspicious activity.
  • Regular security audits and penetration testing are conducted.
  • Data centers follow ISO 27001 certified standards.
  • Staff are bound by strict confidentiality agreements and have access only to necessary information.

No system is completely secure. However, Caji is committed to ensuring maximum possible protection. In the event of a data breach, we will inform you promptly as required by law.

6. Cookie Policy

Caji uses cookies to enhance your website experience. Cookies are small text files stored in your browser that help us recognize you on subsequent visits.

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: Remembers your preferences and settings. These are optional.
  • Analytics cookies: Used to understand site performance. Collects fully anonymous information.
  • Session cookies: Automatically deleted when the browser is closed.

You can manage cookies through your browser settings. However, disabling necessary cookies may prevent some services from functioning properly.

7. Data Retention Period

Caji retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account information: Retained while your account is active and for an additional 5 years after closure (for legal reasons).
  • Financial transaction information: Mandatory retention for a minimum of 5 years as per AML regulations.
  • Cookie data: Session cookies are deleted when the browser closes; persistent cookies expire after 30–365 days.
  • Customer service contact: Retained for up to three years.
  • Marketing consent: Use for applicable purposes stops immediately after consent is withdrawn.

After the specified retention period ends, your information is securely deleted or fully anonymized so that you cannot be identified in any way.

8. Your Rights

You have complete control over your personal information on Caji. Below are your key rights:

Right to access information

You may request to know what information Caji holds about you and obtain a copy of it.

Right to correction

You can request correction of any inaccuracies in your information.

Right to deletion

In certain circumstances, you may request to delete your information ("right to be forgotten").

Right to object

You may object to marketing communications or the processing of information for specific purposes.

Right to portability

You can request to receive your information in a structured, machine-readable format and transfer it to another service.

Right to restrict processing

In certain circumstances, you may request to temporarily restrict the processing of your information.

To exercise these rights, contact Caji customer service. We will respond to your request within 30 days.

9. Minor Protection

Caji strictly prohibits participation by anyone under 18 years of age. We do not knowingly collect information from minors.

  • Age verification process is followed during registration.
  • If we learn that a minor has created an account, that account will be immediately closed.
  • Any information collected from a minor will be immediately deleted.
  • Parents are encouraged to monitor their children's internet use.

If you suspect a minor is using Caji, please contact our customer service immediately. We will take swift action.

10. Policy Changes

Caji reserves the right to update this privacy policy as needed. For any changes, we will take the following steps:

  • The "last updated" date at the top of the policy will be changed.
  • Notifications will be sent to your registered email for important changes.
  • Continued use of the platform after changes will be considered acceptance of the new policy.
  • At least 30 days' advance notice will be given before major changes.

We recommend reviewing this page regularly to stay informed about the latest privacy policy.

11. Frequently Asked Questions

Answers to frequently asked questions about the privacy policy are provided below.

No, caji never sells your personal information to third parties. We only share limited information where necessary to operate our services, such as for payment processing or to meet legal obligations.

Yes, you can request to delete your information at any time. However, some data must be retained for a specified period in accordance with legal obligations (such as AML regulations). Contact our customer service, and we will process your request within 30 days.

Yes, caji uses only SSL encrypted payment gateways. Your financial information is never stored directly on caji's servers — it is kept in the payment provider's secure system. Transactions via mobile banking and electronic wallets are also completely secure.

Only authorized Caji staff who require access for their work have limited access to your information. All access is logged and regularly audited. Your password is encrypted, so no staff member can see it.

Yes, in the event of a data breach, Caji will notify affected users via email as quickly as possible in compliance with legal requirements. We will take necessary steps immediately and provide guidance on what you need to do.

Yes, you can unsubscribe from marketing emails at any time. Each marketing email contains an "Unsubscribe" link at the bottom. Alternatively, you can change your notification preferences in Account Settings. However, important account or security-related emails cannot be disabled.
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